We place bilingual assistants who answer your phone, book your estimates and follow up on every lead — in English and Spanish, while you are out with the crew.
Cleaning is a business where the fastest reply wins the job. If you are inside a house with a vacuum running, you are not the fastest reply.
A homeowner calls three companies. The one who picks up gets to quote. The other two get a voicemail they will never return.
You send the quote at 9pm after a full day. Nobody chases it. The lead you already paid for quietly disappears.
The customer writes in English, the crew answers in Spanish, and you are the only person who can stand in the middle. So everything waits for you.
Your assistant works your hours, in your systems, under your name. Pick everything below or just the part that is bleeding.
Every call picked up live, in English or Spanish, with your greeting — not a voicemail box.
Walkthroughs booked, routes kept sensible, and reminders sent so nobody forgets you are coming.
Quotes chased until you get a yes or a no. The leads you paid for stop dying in the inbox.
Invoices sent the same day and politely chased, so you are not the one asking twice for your own money.
Schedules sent to the cleaners, no-shows covered, and last-minute changes handled before they reach you.
Texts, emails and complaints answered quickly and in the right language, without translating for anyone.
Happy customers asked for a review at the right moment, and your pages kept alive instead of abandoned.
You are not posting a job ad and sorting through eighty resumes. We do the filtering and bring you the person.
We talk about your business, your hours and what is actually falling through the cracks. No cost, no commitment.
We go through our assistants and pick the one whose English, experience and schedule fit what you described.
You talk to the assistant before anything starts. If the fit is not right, we bring you someone else.
They work inside your phone, your inbox and your calendar, under your business name. The calls stop reaching you.
Our assistants are based in the Dominican Republic, Colombia and Venezuela. They grew up speaking Spanish and work every day in English — which is exactly the combination a cleaning business in the United States needs.
It depends on how many hours you need and what you want the assistant to handle. That is exactly what the free consultation is for — we look at your week and tell you what it would take. There is no cost to have that conversation.
We replace them at no extra cost. You meet your assistant before anything starts, so most mismatches get caught before day one — but if it comes up later, finding you another one is on us.
We test it before we present anyone. We interview every assistant personally and test their English in that conversation, so what you hear on the call is what your customers will hear. And you talk to them yourself before you decide.
No. Your assistant works inside the tools you already use — your phone number, your email, your calendar. Nothing about how your customers reach you changes; it just stops being you who answers.
Cleaning companies are who we know best, so that is who we focus on. If you run a different kind of service business and the problem sounds the same, tell us in the form and we will be straight with you about whether we can help.
Fill in the form below with what you need help with. We will come back to you by email to set up the free consultation.
Fill this in and we will come back to you by email to set up your free consultation. No cost, and nothing to commit to.
We are always meeting assistants in the Dominican Republic, Colombia and Venezuela who want to work with businesses in the United States.
If your English is solid and you are organised, reliable and comfortable on the phone, send us your details. We interview every applicant personally — we do not just file resumes away.
¿Eres asistente bilingüe? También puedes escribirnos en español — rellena el formulario y cuéntanos tu experiencia.